Privacy Policy

Effective Date: February 4, 2026

Last Updated: April 15, 2026

1. Introduction

At AgroAmerICO ("AgroAmerICO", "we", "us" or "our") we take the privacy and protection of our users' information very seriously.

This Privacy Policy ("Policy") regulates the use of personal data collected through our mobile application Cosechas, our website www.agroamerico.com, and associated services (collectively, the "Services").

This Policy explains what information we collect, how we use it, how we protect it, and what your rights are as a User.

By using any of our Services, you accept this Policy. If you do not agree, you must refrain from using the Application.

We recommend checking this Policy periodically for possible updates.

2. Data Controller

The entity responsible for processing your personal data is:

AgroAmerICO

• Email: support@agroamerico.com
• Website: www.agroamerico.com

3. Types of Data We Collect and Collection Methods

Users provide us directly with the information we process.

3.1 Data Provided by the User

3.2 Automatically Collected Data

3.3 System Permissions

The Application requests the following permission:

• android.permission.READ_PHONE_STATE

exclusively to obtain the Device Identifier necessary for license management.

We do not access or collect:

• Phone number.
• Contacts.
• Messages.
• Call history.
• Any other personal information from the READ_PHONE_STATE permission.

4. Legal Basis for Processing

We process personal data in accordance with:

• Contractual performance — provision of Services.
• User consent — optional communications.
• Legitimate interest — security, fraud prevention.
• Legal compliance — tax or regulatory obligations.

5. Purposes of Informational Use

We use the data to:

• Provide the service: Enable registration, harvest management, and all Application functionalities.
• Synchronization and backup: Transfer, store, and recover the User's agricultural data in encrypted form between the device and our servers, ensuring data persistence upon device changes or reinstallations (available exclusively with 12-month licenses).
• Manage licenses: Verify and control the validity of your usage license.
• Service communications: Send validation codes, important updates, and notifications about your account.
• Technical support: Respond to queries and resolve technical issues.
• Billing: Process payments and issue invoices according to applicable legislation.
• Service improvement: Analyze usage to improve the user experience.
• Security: Prevent fraud and unauthorized use.

6. Sharing Information with Third Parties

• Payment processors: To manage transactions securely (e.g., MercadoPago, authorized payment platforms).
• Infrastructure providers: Hosting and storage services that process data under our instructions.
• Legal obligations: When required by law, legal process, or valid governmental request.
• Rights protection: To protect the rights, property, or safety of AgroAmerICO and our users.

All third parties are contractually obligated to protect the information.

7. International Transfers

Your data may be processed on servers located outside your country of residence. In such cases, we ensure that appropriate safeguards exist to protect your data, including:

• Approved standard contractual clauses
• Providers with recognized privacy certifications
• Compliance with applicable data protection regulations

8. Data Retention

We retain your personal data for the time necessary to fulfill the described purposes:

• Account data: While you maintain an active account and during the legally required period after cancellation.
• License data: While the license is active or necessary for verifications.
• Synchronized data: Agricultural data backed up through the Synchronization service is retained on our servers while the account remains active. Upon account cancellation, synchronized data will be deleted within a reasonable timeframe, unless legally required to be retained. The User may request early deletion of their synchronized data by contacting support.
• Billing data: According to legal tax conservation periods applicable in each jurisdiction.
• Support data: For the time necessary to resolve the query and a reasonable period thereafter.

Once the data is no longer necessary, it will be securely deleted or anonymized.

9. Data Security

We implement technical and organizational security measures to protect your information:

• Data encryption in transit (HTTPS/TLS)
• Encryption of Synchronization service communications between the device and the servers
• Encryption of stored sensitive data
• Isolation of synchronized data by User account (each account's data is accessible exclusively by its holder)
• Restricted access control to personal data
• System monitoring and auditing
• Regular security updates

However, no system is 100% secure. If you discover a security vulnerability, please contact us immediately.

10. User Rights

Depending on your jurisdiction, you may have the following rights over your personal data:

• Access: Request information about the data we have about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Portability: Receive your data in a structured, readable format.
• Objection: Object to the processing of your data in certain circumstances.
• Restriction: Request restriction of the processing of your data.
• Withdrawal of consent: Withdraw your consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at support@agroamerico.com. We will respond to your request within a maximum of 30 days.

11. Cookies

The mobile Application does not use cookies.

The website uses cookies for the following purposes:

Additional notes:

Technical cookies They are essential for the proper functioning of the site and are installed automatically without requiring user consent.

Analytical cookies They are installed only after the user's explicit consent and their purpose is to measure and analyze site usage to improve the experience and services offered.

Cookie management The user can accept or reject analytical cookies through the cookie banner shown when entering the site, as well as modify their preferences at any time.

12. Policy Modifications

AgroAmerICO reserves the right to update this Privacy Policy periodically. When we make significant changes:

• We will publish the new version on this page with the update date.
• We will request your consent again if the changes substantially affect the processing of your data.

We recommend checking this policy periodically to stay informed about how we protect your information.

13. Contact

If you have questions, concerns or wish to exercise your rights related to this Privacy Policy, you can contact us:

• Email: support@agroamerico.com
• Website: www.agroamerico.com
• In-app support: Support section within the Application

We are committed to responding to your queries in the shortest time possible.